Presently, customers lack simple and intuitive way of making money transfers. The current experience is sub-optimal due to lack of standard user interface, mandatory cool off restriction for new contacts and multiple log in steps. Bank transfers are a high customer friction process, especially for low value, high frequency payments.
With this launch, the customers can now send or request money instantly directly from the Amazon Mshop app. Further, Amazon Pay has made it easier for customers to make repeat payments by displaying recent transactions. The customers can easily access their phone contact book and initiate payments by simply tapping on the contact. Amazon auto-detects if the contact is a registered Amazon Pay UPI customer and enables instant bank to bank transfer. If the contact is not registered for Amazon Pay UPI, the customer has the option to pay using any another BHIM UPI ID or contact’s bank account. After selecting contact, the customer inputs the amount and enters UPI PIN to confirm payment. All P2P payments are secured through multi factor authentication involving customer’s phone, SIM details, and UPI PIN. The money is transferred instantly and both customer and receiver are notified through SMS alerts and in-app notifications.
Vikas Bansal, Director – Amazon Pay said “Our goal is to make Amazon Pay the most trusted, convenient and rewarding way to pay for our customers. The customers trust their Amazon app and we continue to expand payment use cases directly on the app. With this launch, we have the largest selection of shopping and payment use cases on the Amazon Android app which provides added convenience and control to our customers.”
Amazon customers can make instant bank to bank transfers through the ‘Send Money’ or ‘Request Money’ link on through their Amazon Android app. As a launch offer customers can get up to Rs 120 cashback on Sending Money through UP
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