RBL Bank has selected Clover Infotech to manage its core applications. Clover Infotech has seamlessly taken over from the existing vendor. The RBL bank is on an expansion plan and it has sought a technology partner with strong banking domain knowledge and experience in managing wide range of software applications and infrastructure for banks.
Emphasizing on this, Sanjay Sharma, Head - Technology, Innovation & Customer Fulfilment, RBL Bank said, “We were looking for an IT service provider who understands the banking domain and has extensive experience in managing critical applications for banks. We decided to select Clover Infotech after seeing its portfolio of work in critical business applications management across leading banks in India. We believe Clover Infotech will seamlessly manage our key applications and the underlying infrastructure to ensure business continuity at all times.”
Based on the requirement from RBL Bank, Clover Infotech has set up an expert team of IT consultants to provide SLA based managed services for software applications and databases of the bank. Today, the team comprehensively supports 36 business critical applications for the bank and also the databases.
Commenting on the development, Javed Tapia, MD, Clover Infotech said “We are pleased to have RBL Bank as the latest addition to our banking clients. Our team understands the importance of having critical applications and the underlying infrastructure up and running at all times. We will ensure that the applications and infrastructure under our management perform as required and give the business users a very seamless experience.”
Clover Infotech’s team helps the bank with UAT testing, managing incidents, resolving technical problems, deployment of patches and modification as per requests and it also liaises with principal vendors for critical issues and bugs in the system for a range of applications.
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