Safe Call is available in 800+ cities across India

A recent survey by Breakthrough, a global human rights organization reveals that sexual harassment in public spaces is an everyday occurrence for more than 90% of women and girls who have experienced this violation at least once in their lifetime. Safe Call by One Touch Response (OTR) Emergency Services, one of its kind-911 style private emergency response services, now provides a panacea to this malaise. Safe Call is a monitoring service that provides an added assurance needed while travelling through a rough neighborhood, commuting during wee hours or otherwise or when on a long journey. Safe Call is available in 800+ cities in India.

A subscribed user of the service can activate safe Call Service via the OTR app. It leverages the users’ mobile device GPS to track their movements, and to constantly check on them via a call made to the user at regular intervals as pre-determined, up to the point the user reaches his/her destination safely.

Talking about the Safe Call service, Arunjit Sodhi, Co-Founder of One Touch Response, Emergency Services, said, “Our vision at One Touch Response, Emergency Services is to help people in their hour of need. With Safe Call we intend to have a safety blanket around our users all time. He further added, “Aided by cutting edge technology, the Safe Call creates a most efficient and effective system for communicating during an emergency situation.”

Safe Call service works as follows in different situations.

Situation 1
In the event of a user being in distress, the OTR Command and Control Centre that is tracking the user, immediately notifies the required authorities, such as the police, ambulance services, etc.  

In Delhi and NCR, where OTR emergency services are also backed by on ground physical support teams, called First Response Teams (FRTs), are activated to reach the user within minutes. The FRT’s then remain with the user till the emergency is closed.


Situation 2
In case a user can't be reached during any of the safe calls made to him/her by the OTR Command and Control Centre, OTR immediately activates help from relevant state agencies to locate the user via GPS.

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