Avaya displays Latest Engagement Environment Innovations at Pune R&D Center

At its largest research and development (R&D) center in Pune, India, Avaya showcased new innovations in its Avaya Engagement Environment – a portfolio of solutions which help accelerate the development of communications-enabled applications. Now, companies, partners, business analysts, and ISVs, can integrate voice, video, text, email and mobility seamlessly into business applications. The portfolio includes the Avaya Engagement Development Platform, Avaya Snap-in modules, and the AvayaLive Collaboratory.

The success of the Avaya Engagement Environment is due in large part to the community of developers around the world creating new Snap-in modules. When used independently, or as part of a communications workflow, application developers can simply snap-in code modules and immediately integrate new functions. The latest Snap-in from Avaya, available globally today, is the Avaya Engagement Assistant. 

Perfect for mobile employees, this Snap-in removes the burden of manually entering conference numbers and long teleconferencing bridge codes. Engagement Assistant provides users with voice accessible, “one-number conferencing” for all meetings on their Microsoft Outlook calendar. It consults a user’s Outlook calendar, helps select which meeting to join, and seamlessly connects them to the desired audio or video conferences. Engagement Assistant integrates with Microsoft Outlook calendaring and supports Avaya Aura Conferencing, Avaya Scopia, and other external conference bridge systems.


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