Concentrix Corporation is expanding its Tempe, Arizona, presence and opening a new flagship global services delivery center to keep pace with its rapid growth from both new and existing clients. Concentrix will deliver its high-value business services from their new state-of-the-art facility, and will continue to draw upon the talented labor pool available in the Phoenix Valley.
Concentrix partners with its clients to deliver end-to-end customer engagement services, technology innovations, analytics, process optimization, and business improvements. Concentrix transforms the customer experience, and streamlines front and back office and industry-specific processes to provide the highest value from every customer interaction.
“We provide customer engagement services for some of the world’s most prestigious brands and are expanding into this larger space to keep up with the growing demand for services delivered from the Phoenix area,” said Jyllene Miller, senior vice president, Concentrix Corporation. “We've been in Tempe since 2007 and are continuing our investment here because of the high-quality, educated talent in the area, the concentration of colleges and universities, the appeal of Tempe to clients, as well as the close proximity to Sky Harbor Airport.”
“We are a company centered around our client’s customers and around our people,” said Miller. “We take pride in providing beautiful facilities, and a fun, energetic, innovative work environment for our people. This is a place in which our people will be thrilled to work.”
Amenities include free covered parking, a modern, state-of-the-art workout facility, beautiful grounds, and an onsite waterfront bistro. Additionally, the LEED Certified building was designed with an open-concept office layout that maximizes natural light and has 360-degree views of the Salt River Valley.
Concentrix moved quickly to secure the new space with only two months from identification of the space to move-in. Operations begin this month as Concentrix ramps up new client programs at the Fountainhead Office Plaza location. The center will accommodate more than 1200 staff.
“Concentrix is the kind of company that you want in a community,” said Tempe Mayor Mark Mitchell. “They are adding clients and employees because of their excellent reputation. We’re happy that they chose to stay right here in Tempe. Not only are we at the heart of the Valley, but we’re at the heart of its economic growth. We’re invested in our community to make sure that we have the type of amenities that companies like Concentrix expect for their staff.”
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