Miami International Airport is the
first airport in the world to have a complete and open deployment of
beacons, claims a statement. SITA, the IT provider to the air
transport industry, announced that there are now beacons registered
and available to users via the SITA Common-Use Beacon Registry which
cover entrances, check-in, gate, baggage claim and valet parking
zones throughout Miami International Airport. Each beacon broadcasts
its identifier in the zone and this can be used by airlines,
retailers and other partners’ apps to trigger useful content to
passengers or staff.
Maurice Jenkins, Division Director,
Information Systems, Miami International Airport, said: “The
passenger experience at Miami Airport is our number one concern and
iBeacon technology allows us make it even better. We have installed
beacons throughout the airport and made them available to all our
stakeholders. Now we invite airlines and our other partners to
invent new ways to make the passenger experience at Miami even
better. With our beacons, they can now give passengers relevant
information on their phones at every point of their journey through
our airport.
“Working with SITA has made it easy
for us to do this quickly - onsite deployment took just two days. And
by using the SITA Registry, it makes it simple for us to collaborate
with our partners, both domestic and international, and let them take
advantage of this new technology too. Airlines that fly to Miami are
already working on their apps so passengers will start seeing the
benefits very soon.”
Jim Peters, SITA Chief Technology
Officer, said: “This is a fantastic move by Miami International and
a great model for the industry to follow. By installing the beacons
and registering them on the SITA Common-Use Beacon Registry, the
airport has set the standard for being truly open and collaborative
with its partners.
“Miami has made it easy for airlines,
and other partners working at the airport, to take advantage of
iBeacon technology and provide information that is relevant to the
passenger’s location or stage of the journey. And of course, it is
not just for passengers; beacons can be used for staff notifications
and to beam operational information – such as temperature, noise
levels, vibrations, etc – from throughout the airport to allow
efficient operational management.”
Beacons offer great opportunities for
airlines and airports and by collaborating and working openly the
industry can implement this new technology in a consistent way that
will allow efficient use, across all airports and airlines’
networks around the world.
Miami Airport’s beacon zones are in
operation throughout the terminals, skytrain and car parks to allow
way-finding to be offered on passenger’s phones. SITA Lab, the
research team at SITA, has already tested the beacons with mapping
technology which has proved hugely successful. All of Miami Airport’s
beacons are open and available via the SITA Common-Use Beacon
Registry so any airline, retailer or other service-provider at the
airport can make use of these right away.
For more information on beacon
technology and how it can be used today by airlines and airports read
SITA’s research results and check out the SITA Common-Use Beacon
Registry.
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