Macro 4, a division of UNICOM Global, is introducing a new
business intelligence (BI) framework that will help users of its
Columbus software to achieve cost savings and continuous service
improvements in enterprise printing and digital information delivery.
Columbus Accounting, the latest addition to Macro 4’s Columbus
suite of information delivery software, provides a comprehensive
reporting facility. The new product enables Columbus customers to
generate detailed statistics on every aspect of their printing and
electronic document delivery environment to support service level
reporting, capacity planning and usage-based billing.
“Our Columbus software manages the safe and timely delivery of a
huge volume of information that drives important business processes –
such as dispatch documentation, electronic invoices and sales
orders,” explained Michelle Harris, Manager, Customer and Product
Services, at Macro 4. “This is essential information that needs to
be delivered on time and often in line with service level agreements.
“Columbus Accounting helps customers keep both printing and
electronic delivery running smoothly by providing a range of
performance statistics such as print completion times, printer
downtime and peaks in online document access. This means problem
areas or potential bottlenecks can be identified and addressed
promptly, to ensure that high service levels are maintained.”
Columbus Accounting gathers operational data from the Columbus
suite and provides reports to help Columbus customers in a number of
important ways, including:
Cost analysis and billing - accurate measurement of printed and
paperless document delivery volumes by user name, document type,
department or company, allowing cross charging, customer invoicing
and improved cost control
Print infrastructure optimization - assessing reliability, running
costs and actual use versus capacity for different printers in order
to identify potential savings, for example by removing costly,
error-prone or underused devices
Forecasting and capacity planning - reporting on trends, such as
growth in print volumes over time, or peaks in online document
access, to determine when hardware upgrades will be required
Service level reporting - measuring performance against key
targets such as time to print, or identifying problems, such as
failing to meet minimum thresholds for printer availability
Columbus Accounting comes complete with JasperReports Server, a
leading reporting engine that allows users to manage reporting
centrally and schedule reports.
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