In this technologically sophisticated era, many banks have been embracing technology rapidly to engage with their consumers who are constantly on the go. From offering unique initiatives such missed call banking, tab banking to mobile banking for offering various services, mobility has impacted the banking sector in different ways. Consumers can easily check balances, transfer funds and perform transactions through their smart devices.
With this proliferation of smartphone, availability of affordable internet and ease of banking on the go, the use of mobile in the BFSI sector is growing speedily.
However, the use of mobile is not just limited to reaching out to consumers, a lot of banks use mobile for managing internal operations and increasing efficiencies such as mobilizing ATM inspection, managing their employee field force and measuring productivity. The use of mobile in banking therefore is not limited to consumers alone; it is also being used by banks for internal management.
To know more on the usage of mobile and the impact of mobility in banking, we can connect you to Mr. Vishwanath Alluri, Founder & Executive Chairman, IMImobile.
Do let me know your interest in taking this forward.
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