Infosys Finacle Rated as a ‘Best-in-Class’ Provider of Mobile Banking Solutions

The CEB TowerGroup Mobile Banking Solutions Technology Analysis report has recognized Infosys FinacleTM as a ‘Best-in-Class’ provider. Finacle™ Mobile Banking was recognized in the report which included 14 world-class solutions, evaluated on 23 key parameters spread across four categories. The categories are Customer Experience, Interface Development, Integration & Management and Enterprise Support.  Finacle was rated ‘Best-in-Class’ across all the four categories.

Highlights:

·         Finacle Mobile Banking solution delivers an engaging experience across multiple mobile devices and platforms to retail and corporate customers

·         Finacle’s broad range of access modes such as a downloadable app, browser, SMS and USSD help meet the diverse needs of customers using different devices

·         Users can view consolidated account information along with graphical depictions of budgets and other account operations

·         The solution’s strong capabilities in account management & aggregation, fund transfer, P2P payments and personal financial management allow retail clients to have real-time control over their finances

·         A mobile advisor app provides competitive service options that encourage customers to perform sophisticated banking functions such as seeking advice on loan applications

Jason Malo, Research Director, CEB TowerGroup: “The best providers of mobile banking services are those who are able to keep up with the pace of innovation while simultaneously ensuring that the fundamental concepts of management and reporting are not overlooked. Financial institutions of all sizes must be able to adapt and manage their mobile offerings amidst the rapid pace of change for mobile banking services, as consumer expectations are similarly evolving to differentiated mobile offerings.”

Haragopal M, Senior Vice President and Global Head – Infosys Finacle: “Convenience, speed and personalization, in addition to accessibility on a device and channel of their choice, are persistent demands of today’s customers. Finacle Mobile Banking solution helps banks deliver excellent service and a simplified banking experience to customers on a device of their choice. This recognition validates our ability to continually innovate and provide the competitive edge banks need to stay ahead in the game.”