“Govt & Industry to use data analytics in a big way” said by Secretary IT, Govt of Maharashtra

While inaugurating CII’s CIO Summit 2013 with theme ‘Running IT as a Business’, Rajesh Aggarwal, Secretary, IT, Government of Maharashtra  emphasized on using data analytic in a big way. He said more than IT, business process re-engineering should be used for project evaluation as the change in process will be important for delivering  services effectively.


He  added that Maharashtra’s e-Govt Services are being delivered with the focus of providing Government services at the citizens’ doorsteps with support of IT. Unnecessary affidavits and certifications from Gazette Officers have been removed to a large extent. The idea is to cut physical barriers and trust citizens. These have brought down around 30% of transactions.

 "The CIO is no longer just running a cost centre; he is a “strategist” coming together with the other C-suite members to help transform the business model using technology as an enabler so that it can survive the instability in the current economic scenario and market conditions. The importance of understanding business, the real needs of the industry and delivering information that is relevant is the key. " said Mr. R. Mukundan, Chairman CII (WR) and Managing Director, Tata Chemicals

He highlighted the vision IT Strategy from the Boardroom perspective :
·         IT should  - Be part of company strategy
·         CIO should report to CEO rather than CFO
·         Enhance the role of CIO to CDO (Chief Digital Officer). Internal IT can report to CDO.
·         Have trusted relationship for digital ideas to boom and to incubate, experiment for new business process and application.

The Summit was a conglomeration of the CII’s National CIO Forum, with the theme of Running IT as a business.  The forum is focusing on the evolving role of the CIO, build awareness on newer technologies and its wide adoption, IT policy compliances for the large and MSME enterprises, sharing of  best practices and case studies on IT adoption, and to set up an “IT Maturity Level Framework” for all its members across different industry verticals.

“Mr Rajesh Uppal, CII Co-Chairman, National CIO Forum and Executive Director and CIO, Maruti Suzuki India Limited said "From a custodian of IT assets, CIOs are set to become orchestrators of IT services that create business advantages. The need to run the IT department as a business, rather than a cost center, is a trend that we are seeing all around. The focus is moving towards value driven IT, rather than the cost it incurs."

"Enterprises will have to develop a comprehensive strategy around the manner in which they wish to organise their innovation as well as ways to achieve the best possible results. Whether to leverage SMAC (social media, mobility, analytics and cloud) or move beyond that, CIOs are constantly challenged to deliver solutions for today’s problems and opportunities,” said Mr. Michael J Surface, Advisory Leader, PwC India. 

Mr Varun Sood, CII Co-Chairman, National CIO Forum and Head – Information Technology, Fortis Healthcare Group said “There is emerging boardroom-level recognition that a competitive advantage can be achieved by having a technology-grounded, business-savvy CIO leader. This type of CIO can facilitate the innovation of new solutions and services that are attractive to customers. To inspire higher levels of innovation in an organization, it is essential to leverage communication and collaboration technologies that enable people to work better”.

Running IT as a Business: Breaking boundaries with emerging technologies, a joint CII-PwC report released during this event, provides an analytical view on the role emerging technologies can play in making organisations agile and adaptive within the current market scenario. According to the report, with the advent of new mobile devices and platforms with advanced connectivity capabilities, accessing digital content has become convenient. The value drivers in business can now be achieved only by understanding the way in which a user needs data and the intended experience to be created for that user in that particular environment and device. Hence, social media, mobility, analytics and cloud (SMAC) along with the DevOps approach, and the advent of the internet of things (IoT) are providing solutions that are the need of the hour so as to connect better with customers and clients. Concepts such as big data can no longer be called a technology-driven change. Instead, it is now a business-driven approach facilitated by technology.

Mr Debdas Sen, PwC India’s Technology Consulting Leader Said that “There is a strong need for innovation and an in-depth understanding of the processes involved. Inputs from listening and observing, along with a thorough knowledge of the transformational trends will play a key role in creating an innovative solution or product. The convergence of the physical world with the digital world will put an emphasis on other parts of business and IT operations. In particular, it will increase the burden of data storage, tagging, management, and analysis and related activities. Solutions emerging from mobile and social technologies as well as big data analytics will address some of these issues.”

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