In the past few years under the Delhi has made
significant improvements in offering citizen services, boasts a press release shared by pro-Congress group today. It further claims that soon e-governance
is likely to cover 90% of Delhi government services. This will provide
huge benefits to the citizens of Delhi.
Some of the key initiatives of the Delhi government so far include:
Bhagidari
-- A movement to involve citizens through RWAs with Delhi Government
-- Revolutionary step - nowhere else in India
-- Officers have learnt to work with citizens, and citizens have understood their challenges
-- 6910 RWAs and citizen groups registered in Delhi (2012)
-- 5000 Joint projects handled in 114 Bhagidari workshops
-- The "My Delhi- I care" fund has increased to Rs 45 crore - a fund for RWAs and their needs
Active Involvement of Citizens
-- Peoples participation in Governance - The number of citizen groups voluntarily associated with Bhagidari has risen from 20 citizen groups in 2000 to nearly 7000 in 2012
-- Environment and Conservation of Water - Delhi's green cover area has increased 7 times in the past 10 years
-- Improving quality of Education - Remarkable improvement in the Class X and Class XII results of Government School of Delhi conducted by Central Board of Secondary Education
-- Improving Public Transport - Convenient and hassle free public transport
-- Reforms for sustainable development - Citizen of Delhi are now enjoying better power supply, simplified procedure of Property Tax
-- Improving transparency, accountability and responsiveness in public services - Peoples faith in government functioning has remarkably increased
Awards and Citations
Govt. of India, 2001 - Bhagidari scheme recognized by Govt. of India. It sponsored Bhagidari Documentation and recommended its implementation in other States.
Commonwealth Agency for Public Administration and Management, 2002 - CAPAM International Innovations Award Programme (category 'Innovations in Governance).
UN HABITAT and Dubai Municipality, 2004 - Dubai International Award for Best Practices (Category 'Urban Governance : Citizen-Government Partnership & Responsiveness in the Public Sector').
Initiatives for Weaker Sections
-- 65% of Delhi's planned budget for 2012-2013 allocated for social sector
-- There are 37 Jan Aahar Centres in the city that provide healthy food for a mere Rs. 15
-- 17 Aapki Rasoi centres provide free food for homeless people
-- Under Annashree Yojana Rs. 600/month is being transferred to most vulnerable families under the name of the senior most female member of the household. Over 1.2 lakh families are covered under it - it covers price differential between ration cereals and market cereals
-- A loan of Rs. 5 lakhs is made available to entrepreneurs of weaker sections under Delhi Swarozgar Yojna scheme
Pension Scheme
Rs. 1500 offered as monthly assistance to
-- Differently-abled (Rs. 1500/-)
-- Senior Citizens (60-70, Rs. 1000/-, and above Rs. 1500/-)
-- Widows (are also covered under Annashree Yojana)
-- Destitute Women (Rs. 1500/-)
-- Transgenders (Rs. 1500/-)
-- AIDS patients (Rs. 1000/-)
Benefitting 6 Lakh people in the city
The pension amounts are highest in India
e-Procurement
-- e-Procurement solution for purchasing of goods and services, all tenders are e-procured from third party
-- Bringing transparency and efficiency in the procurement process
-- Implemented and covers all departments / corporations
-- More than 37000 tenders have been floated on e-Procurement platform so far
e-SLA
-- Total cases - approximate 55 Lakh cases
-- Resolved within stipulated time - 51 Lakh
Impact: Getting Service Faster, Decrease in the number of cases of delayed service
Transparency
-- Digitisation of land records under Land Acquisition Act 1894 completed
-- Unit area method for taxation of House property
-- All mining banned in the State
-- Difference between circle rate and market rate reduced
-- First state to introduce VAT, and second state to have an RTI, before central legislation
-- Full e-stamping
-- Full computerisation of driving licenses, ration cards - all Aadhaar based
-- All benefits through direct cash transfer
-- Not a single Minister has been charge sheeted in Delhi in 15 years
Some of the key initiatives of the Delhi government so far include:
Bhagidari
-- A movement to involve citizens through RWAs with Delhi Government
-- Revolutionary step - nowhere else in India
-- Officers have learnt to work with citizens, and citizens have understood their challenges
-- 6910 RWAs and citizen groups registered in Delhi (2012)
-- 5000 Joint projects handled in 114 Bhagidari workshops
-- The "My Delhi- I care" fund has increased to Rs 45 crore - a fund for RWAs and their needs
Active Involvement of Citizens
-- Peoples participation in Governance - The number of citizen groups voluntarily associated with Bhagidari has risen from 20 citizen groups in 2000 to nearly 7000 in 2012
-- Environment and Conservation of Water - Delhi's green cover area has increased 7 times in the past 10 years
-- Improving quality of Education - Remarkable improvement in the Class X and Class XII results of Government School of Delhi conducted by Central Board of Secondary Education
-- Improving Public Transport - Convenient and hassle free public transport
-- Reforms for sustainable development - Citizen of Delhi are now enjoying better power supply, simplified procedure of Property Tax
-- Improving transparency, accountability and responsiveness in public services - Peoples faith in government functioning has remarkably increased
Awards and Citations
Govt. of India, 2001 - Bhagidari scheme recognized by Govt. of India. It sponsored Bhagidari Documentation and recommended its implementation in other States.
Commonwealth Agency for Public Administration and Management, 2002 - CAPAM International Innovations Award Programme (category 'Innovations in Governance).
UN HABITAT and Dubai Municipality, 2004 - Dubai International Award for Best Practices (Category 'Urban Governance : Citizen-Government Partnership & Responsiveness in the Public Sector').
Initiatives for Weaker Sections
-- 65% of Delhi's planned budget for 2012-2013 allocated for social sector
-- There are 37 Jan Aahar Centres in the city that provide healthy food for a mere Rs. 15
-- 17 Aapki Rasoi centres provide free food for homeless people
-- Under Annashree Yojana Rs. 600/month is being transferred to most vulnerable families under the name of the senior most female member of the household. Over 1.2 lakh families are covered under it - it covers price differential between ration cereals and market cereals
-- A loan of Rs. 5 lakhs is made available to entrepreneurs of weaker sections under Delhi Swarozgar Yojna scheme
Pension Scheme
Rs. 1500 offered as monthly assistance to
-- Differently-abled (Rs. 1500/-)
-- Senior Citizens (60-70, Rs. 1000/-, and above Rs. 1500/-)
-- Widows (are also covered under Annashree Yojana)
-- Destitute Women (Rs. 1500/-)
-- Transgenders (Rs. 1500/-)
-- AIDS patients (Rs. 1000/-)
Benefitting 6 Lakh people in the city
The pension amounts are highest in India
e-Procurement
-- e-Procurement solution for purchasing of goods and services, all tenders are e-procured from third party
-- Bringing transparency and efficiency in the procurement process
-- Implemented and covers all departments / corporations
-- More than 37000 tenders have been floated on e-Procurement platform so far
e-SLA
-- Total cases - approximate 55 Lakh cases
-- Resolved within stipulated time - 51 Lakh
Impact: Getting Service Faster, Decrease in the number of cases of delayed service
Transparency
-- Digitisation of land records under Land Acquisition Act 1894 completed
-- Unit area method for taxation of House property
-- All mining banned in the State
-- Difference between circle rate and market rate reduced
-- First state to introduce VAT, and second state to have an RTI, before central legislation
-- Full e-stamping
-- Full computerisation of driving licenses, ration cards - all Aadhaar based
-- All benefits through direct cash transfer
-- Not a single Minister has been charge sheeted in Delhi in 15 years
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